Below are some frequently asked questions. Contact us if you have a question that isn't answered here.

Do I need a referral from my dentist or doctor?

No, you don't! While many patients are referred, you are also able to refer yourself.

How much does orthodontic treatment cost? 

At MIlk Orthodontics we're upfront with all our fees and there are no hidden costs. Email us at hello@milkorthodontics.co.nz or call (09) 391 MILK to learn more.

Is it cheaper to get treatment from a dentist than an orthodontist?

Not necessarily. Dentists will only be able to treat your orthodontic needs to a limited extent, they may use "one-type-fits-all" treatments for patients, or attempt to rush treatment using approaches not endorsed by the New Zealand Association of Orthodontists. In some cases patients will end up with unstable or unsatisfactory outcomes, require re-treatment at full cost again, and will need to be referred to a specialist orthodontist due to problems encountered by a dentist attempting treatment without specialist training. 

Only a specialist orthodontist can provide comprehensive treatment as they have had years of extensive postgraduate University education which dentists do not receive. They are experts in diagnosis, treatment planning and management of orthodontics, and are recognised as orthodontic specialists by the Dental Council of New Zealand.

Make sure the person you choose to do your orthodontic treatment is a specialist orthodontist and a member of the New Zealand Association of Orthodontists. A list of members can be found here.

I’ve had braces put on overseas, can you finish treatment?

Any transfer patients from outside New Zealand are treated as new patients to ensure continuity of care and to ensure each patient receives the best outcome possible. It is clinic policy to remove all braces placed by any overseas orthodontist to ensure that the treatment plan and the materials used are coherent with our practice and in line with best practice guidelines in New Zealand.

How do I pay?

We offer a variety of payment options to meet your needs. Our clinic accepts payments by cash, EFTPOS, Visa, Mastercard, and direct online bank transfer. We also accept Union Pay, Alipay and WeChat Pay.

Are financing options available?

Yes! Click here to find out more.

*conditions apply