When you first arrive at Milk Orthodontics you will be greeted by one of our friendly staff members. We understand that your time is valuable and aim to see you on time every time. At your first visit you will meet with your specialist orthodontist and we will get to know you and learn about your concerns and expectations.

Different patients have different needs, but to simplify things we have outlined the process below.


Patients 11 years and over

Photographs will be taken and if necessary, minimal radiation x-rays and a digital scan of your teeth for further analysis and planning. Your treatment plan will be discussed with you with final costs and estimated treatment times outlined. If time permits and there are no other dental requirements, we may be able to start your treatment the same day as your first visit.


Patients under 11 years

Photographs will be taken and if necessary, minimal radiation x-rays. If the child is ready for treatment a digital scan of their teeth may also be taken. The treatment plan will be discussed as per above. If the child is not ready for treatment, they will be placed on our complimentary review list. This means that they will be monitored regularly until they are ready for treatment, at no extra charge. So the sooner you bring your children to see us, the more it benefits them!


What happens when treatment starts?

We will explain every part of the journey to you so that there are never any surprises. Our aim is to make you as comfortable as possible. We appreciate your feedback and if there is something that you require to make this a pleasant experience, please tell us!